Cordless Phone Instructions on a Norstar Phone System
Cordless phone = intercom # _____
When you pick up the cordless phone, you have intercom dial tone.
Call any station by dialing their intercom #.
Outside line – dial 9, then the phone #.
From the Cordless Phone :
To Answer an incoming phone call on the cordless phone
- the cordless will ring with an incoming call
- answer the phone as usual
To Park a call (like putting it on hold)
- answer the call
- press Flash * 74 (this parks the call on 101)
- hang up, then pick up again to get a new dial tone
- dial the intercom # that the call is for
- tell them they have a call parked on 101
To Retrieve a call that has been Parked :
- press Talk
- press 101 (or the park #)
From a Norstar phone in any office :
If a call is answered from a regular Norstar phone, and the call is for the cordless phone, you must ‘Park’ the call instead of putting it on Hold. This has the same effect as putting the call on Hold. The cordless phone can then ‘Unpark’ the call and talk.
The reason for this is because the cordless phone has no buttons for Line 1, Line 2, etc. that you can press to take a call off Hold.
To Park a call :
- answer the call
- press Feature 74 (the display shows the call is parked on 101)
- use the intercom to call the cordless phone, tell them they have a call parked on 101
To Retrieve a call that has been Parked :
- on any Norstar phone, press Intercom, then 101 (or the park #)