Be sure to watch the display on your phone and use the three buttons below the display.
Voicemail Setup
Initial One-Time Setup
- Log into your mailbox by pressing the “Check Voicemail” button, or press Feature 981.
- The first time you use your voice mailbox, you must change the default password.
- Default password is “0000”. Change this to a password of your choice.
- Passwords can be from 4 to 8 digits long and cannot start with a zero.
- Next, you must record your name in the company directory.
- This is not the greeting message that callers will hear when they reach your mailbox. This is just your name, spoken in your voice.
- Finally, you can record your greeting message.
- Two greeting messages can be recorded, a primary and an alternate message. We will only use the primary greeting.
- Your greeting could include “press 0 to return to the receptionist”.
- You can change your greeting as often as you like. Some people change it daily.
Daily Voicemail Use
- Answer a call and transfer the caller to someone’s voicemail:
- If the caller wants to leave a message, press the “Transfer To Voicemail” button, or Feature 986.
- Enter the mailbox #.
- The caller is now hearing the greeting message.
- Leave a message from your office phone to someone’s voicemail:
- Press the “Leave Message” button, or Feature 980.
- Enter the mailbox #.
- Follow the prompts on the display.
- While the greeting is playing, you can press # to skip the greeting and leave your message immediately.
- Change your greeting:
- Login to your mailbox (Feature 981). Press the ADMIN button below the display.
- Press the GREET button, then the REC (for Record), then PRIME (for Primary).
- Follow the prompts on the display.
- You can change your greeting as often as you like.
- Check your messages from your phone:
- Login to your mailbox by pressing the “Check Voicemail” button, or Feature 981.
- Enter your password. Press “OK” or press the # key (to the right of the zero). Follow the display prompts.
- Check your messages from another phone in the office:
- Login to your mailbox by pressing the “Check Voicemail” button, or Feature 981.
- Press the button below the display for OTH (other).
- Enter your mailbox number and password as one long number. Press “OK”.
- Check your messages from outside the office:
- Call your direct number. When you hear your greeting, press * * (2 stars).
- This will prompt you for your login and password. Enter them as one long number. Then press #.